By Ronald E. Rice

This publication contends that gaining access to and skimming details and communique are multidimensional and consequential points of the knowledge user’s complete event and of normal human habit. difficulties in details production, processing, transmittal, and use frequently come up from an incomplete conceptualization of the "information looking" strategy, the place details looking is considered because the intentional discovering of particular info. the method has ordinarily been thought of firstly a few type of seek question and finish with a few form of got details. That, notwithstanding, can be purely the final, most simply observable--and might be no longer even primary--stage of a posh series of actions. This ebook experiences similar idea, examine, perform, and implications from a variety of disciplines. It additionally analyzes converging varieties of info, together with mass media, on-line info companies, the net and world-wide-web, libraries, public areas, ads, and organizational communique. large case reviews illustrate the theoretical fabric.

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The extent to which information-as-thing knowledge becomes information-as-process depends on the situation, and then information-as- which involves access, cognitive skills, and prior knowledge (Buckland 1991b). Thus becoming informed varies greatly by person, information system, identified attributes of the object, and object. , citations, indexes) Assumes printed document is primary representation of knowledge Assumes primacy of scientifidtechnical knowledge Part of process of communication Part of human behavior in process of moving through time/space to make sense of world Assumes meanings are in people, not in words Assumes human behavior is basis of understanding of the process suggests that significant different assumptions ity of the information, observable), what by information literatures, have implications lowing (3) physicality of information are derived from of the user or communicator, of the information (material, and (4) truth or accuracy.

Pervasive, though often implicit, throughout agement are considerations the discussion of knowledge man- of gaining, providing or controlling access to informa- tion or knowledge, from individuals to other individuals, to the organization, within the organization, and across organizations. Information seeking and acquisition moderate relations between threats and action (Thomas, Clark, Gioia 1993), such as by increasing awareness of a problem or openness to change (Armenikas, Harris, and Mossholder pretation, 1993), or social support, which reduces uncertainty, supports inter- and reduces dependencies (Albrecht and Adelman 1987; Johnson 1996).

Re- search in this area indicates that perception of access to information important systems is an factor in whether or not an employee uses a system. Greater perceived accessibility leads to greater likelihood of use (Culnan 1983; 1985; O'Reilly 1982) and increased accessibility also leads to increased system usage, which in turn tends to increase perceived accessibility, leading to more use (Culnan 1983) and to reported increases in effectiveness (Rice and Shook 1988). Although system use alone is not sufficient to lead to more use, successful system use does tend to lead to more use (Hiltz and Johnson 1989).

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Accessing and Browsing Information and Communication by Ronald E. Rice
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